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Service Offering

AI Receptionist /
AI Intake Assistant

Conversational AI · Lead Capture · Appointment Booking · Cost Reduction
Type Service offering
Target Small businesses currently hiring a receptionist
Services Conversational AI, appointment booking, FAQ handling, lead capture, call routing
Built by Nymbus
Status Available for new clients
01 The Problem

You're Paying Full-Time Rates for Part-Time Coverage

A front desk hire costs $40,000-$55,000 per year before you factor in benefits, payroll taxes, paid time off, sick days, training, and turnover. In exchange, you get coverage from 9am to 5pm, Monday through Friday. When they're on lunch, out sick, on the phone, or just not there, calls go unanswered and clients leave.

The hiring process itself is expensive. You spend weeks posting, screening, interviewing, and onboarding, only to repeat the process in 18 months when the person moves on. And during every gap in coverage, revenue slips through the cracks.

Meanwhile, most of what a receptionist handles isn't complex. What are your hours? Do you have availability this week? What do you charge for X? Can I reschedule my appointment? These questions repeat dozens of times per week. The same answers, over and over, delivered by an employee making $45k a year.

Full-Time Receptionist
Base salary $42,000/yr
Payroll taxes + benefits ~$12,000/yr
Paid time off (15 days) ~$2,400/yr
Recruiting + onboarding ~$3,000/hire
Available hours/week 40 hrs
True annual cost ~$59,000
AI Receptionist
Monthly plan $300-500/mo
Setup + training One-time fee
Sick days / PTO $0
Turnover / rehiring $0
Available hours/week 168 hrs
True annual cost ~$4,800
02 The Solution

An AI Receptionist That Never Clocks Out

An AI Receptionist trained on your specific business: your services, your pricing, your hours, your team, your booking process, your most common questions. It handles the first layer of every client interaction: phone calls, chat, and text, 24 hours a day, 7 days a week.

It doesn't replace your staff for complex tasks. It handles the volume work so your people can focus on the high-value stuff. And when something genuinely requires a human, it captures the information and routes it correctly.

Built specifically for your business, trained on your services, hours, and FAQs.

Book a Discovery Call Try the Demo ↗
03 What It Handles

Every Question Your Receptionist Gets on Repeat

Hours, Location & Directions

Instant answers without tying up a phone line. Handles the #1 question every front desk fields.

Services & Pricing

Trained on your specific service menu and rates. Answers what you offer, how it works, and what to expect.

Appointment Booking & Scheduling

Captures name, contact info, service type, and preferred time. Sends the lead directly to your inbox or calendar system.

New Client Intake

Walks new clients through what to expect, what to bring, and how to prepare. Sets expectations before they arrive.

Urgent Routing

Knows when something needs a human. Routes to the right contact immediately instead of leaving clients stuck in a loop.

After-Hours Lead Capture

Someone finds your business at 10pm on a Sunday. The AI greets them, answers their questions, and drops the lead in your inbox. You follow up Monday morning.

04 AI Phone Calls

Your Business Answers Every Call. Even When No One's There.

Most AI tools only work on chat. This goes further. The AI Receptionist can be connected to your business phone line so it answers calls directly: greeting callers by your business name, handling their question, and routing or capturing the lead, all without a human picking up.

For businesses that get a steady volume of inbound calls, this is where the real savings show up. Every unanswered call is a missed lead. Every call that ties up a staff member for three minutes to answer "what are your hours?" is wasted capacity. The AI handles both so your team doesn't have to.

Answers in Your Business Name

Callers hear a professional greeting with your actual business name, not a generic hold message or voicemail. The experience feels like calling a well-staffed office.

Handles FAQs by Voice

Hours, location, services, pricing, availability. The AI answers the most common questions without putting the caller on hold or asking them to call back.

Collects Lead Info During the Call

If the caller wants to book, the AI walks them through name, contact info, reason for calling, and timing preference, then delivers a clean summary to your inbox.

Warm Transfer for Complex Requests

When a caller needs a real person, the AI transfers them to your team with a brief handoff summary so the conversation picks up with context, not from scratch.

After-Hours Answering

Your phone line doesn't go to voicemail after 5pm. The AI answers, helps the caller, and captures the lead. You walk in Monday morning with a clean list of follow-ups.

05 How It's Built

Trained on Your Business, Not a Generic Template

The difference between a useful AI receptionist and a useless one is specificity. Generic chatbots say "I'm sorry, I didn't understand that." A properly trained AI receptionist knows your business well enough to actually help.

The build process will start with a content audit: we'll go through your website, any existing FAQs, your service menu, your booking process, your team, and any common questions your staff fields on a regular basis. That becomes the knowledge base.

01

Knowledge Audit

We'll collect your services, FAQs, policies, team info, booking flow, and hours into a structured knowledge base.

02

Conversation Design

We'll map out the most common client journeys and design clear, guided flows for each one.

03

Training & Testing

The assistant will be tested against real questions from your clients until the responses are accurate and useful.

04

Embed & Launch

Embeds directly into your existing website. No new platforms, no migration, no disruption to what already works.

05

Monthly Optimization

We'll track what clients ask, identify coverage gaps, and improve responses every month. The system gets more useful over time.

06 Who This Is For

If You're Hiring, Read This First

This isn't for every business. It's specifically for small and mid-sized service businesses that are actively interviewing candidates for a receptionist or front desk role, and haven't thought through what that hire actually costs over two or three years.

The math changes everything. A full-time receptionist with benefits runs $55,000-$65,000 per year in true cost. Over three years, that's $165,000-$200,000 for someone who fields the same dozen questions on repeat and works 40 hours a week.

An AI Receptionist handles 80-90% of that volume at $3,600-$6,000 per year. Your existing staff (the people you're already paying) handle the rest. The businesses that win are the ones that spend smart on automation and redirect human attention to the work that actually moves the needle.

Law Firms & Legal Offices

Handle consultation requests, practice area questions, and intake without tying up a paralegal or attorney.

Accounting & Financial Services

Answer service and pricing questions, schedule discovery calls, and qualify leads before they ever reach an advisor.

Medical & Dental Practices

Handle appointment requests, insurance questions, new patient intake, and after-hours lead capture.

Real Estate & Property Management

Handle listing inquiries, showing requests, tenant questions, and application screening, 24/7.

Any Service Business Handling Repeat Inquiries

If your phone rings with the same questions more than ten times a week, you're a candidate.

07 The Pitch

Stop Interviewing. Start Automating.

You've already spent hours writing the job post. You've screened resumes. You're scheduling interviews for a role that will cost you $60,000 a year and turn over in 18 months.

Before you make that hire, spend 10 minutes with the demo. See what the AI handles. Add up what you're about to spend. Then decide whether you need a full-time hire, a part-time hire augmented by AI, or whether the AI can carry the volume entirely while your existing staff handles the rest.

We're not selling a replacement for every human at your front desk. We're selling the ability to stop paying full-time rates for repetitive, automatable work, and redirect those resources to where they actually matter.

Book a Discovery Call Try the Demo ↗